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QUALITY IT SUPPORT

IT SUPPORT

Morebiz's main objective is to ensure the availability of its clients' IT infrastructure and, consequently, their businesses, by offering a set of monitoring and support services that go beyond mere IT assistance.

Our approach involves proactive measures, reactive interventions, and evolutionary consulting to ensure that organizations' technological infrastructures have minimal entropy, address potential security vulnerabilities, and dynamically implement best technological practices.

Our support services can be provided via telephone, remote system access, or on-site visits by qualified technicians, depending on the nature of the requirement.

THE BENEFITS

Preventive Action

We perform monthly preventive actions to ensure the proper functioning of your IT infrastructure

24/7 Assistance

We provide a 24/7 on-call service to respond whenever you need assistance.

Qualified Assistance

Our technicians are certified and have the know-how to implement the various technological solutions

Remote and Local Assistance

Our IT support includes on-site assistance within a 100km radius, or we can provide remote support for faster resolution.

HOW CAN WE HELP?

WHAT NEEDS TO BE DONE

1

CONTACT
MOREBIZ

2

RECEIVE A FREE
DIAGNOSIS

3

DISCOVER
THE INDICATED
SOLUTION

4

IMPLEMENT
IN
RECORD TIME

FAQ

frequently asked questions

  • On demand assistance - Paid only to the extent of the request made.
  • IT Care Pack - Pack of technical assistance hours.
  • IT Care Premium - Monthly subscription with time pre-defined according to the company's needs.

You can request assistance by accessing our website, through our support email, or by calling our 24/7 hotline.

Preventive action consists of a monthly check of all the assumptions for the good functioning of the IT infrastructure.  

Do you want to implement these services in your company?

talk with us

Schedule a free
consulting!

or call

+351 261 430 040

National fixed network call